Privacy policy

Privacy Policy

Last Updated: 25/03/2025

SpotBuy ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and disclose your information when you use our website SpotBuy.in and affiliated services (collectively, "Services"). By accessing or using our Services, you consent to the terms of this policy.

We encourage you to read this policy carefully to understand our practices. This policy applies to all Services linked to it, unless a specific service has its own privacy policy.

For questions, contact us at: [privacy@spotbuy.in].


1. Applicability and Scope

This policy applies to information collected:

  • Via SpotBuy.in (website/app).

  • Through electronic communications (email, SMS, etc.) related to our Services.

  • From third parties (e.g., social media, partners) authorized by you.

It does not apply to third-party services linked to our platform.

Permissible Age: Our Services are not intended for users under 18 years, unless local laws permit. We do not knowingly collect data from underage users.


2. Information We Collect

A. Information You Provide

  • Personal Data: Name, email, phone number, address, payment details, gender, date of birth, etc.

  • User Content: Order history, reviews, contacts shared for referrals, and profile information.

  • Communications: Emails, chat logs with sellers/customer support, survey responses, or contest entries.

  • Transactional Data: Billing/payment information (processed via PCI-compliant gateways).

  • Media: Images/videos from events, CCTV footage (for security), or user-submitted content.

B. Automated Collection

  • Device/Usage Data: IP address, browser type, device ID, cookies, location (GPS), and activity logs.

  • Cookies/Tracking: We use cookies, pixels, and similar technologies for analytics, ads, and functionality.

  • Third-Party Data: Information from social media (e.g., Facebook/Google login) or marketing partners.


3. How We Use Your Information

  • To provide Services (e.g., process orders, deliver products).

  • To personalize content, deals, and recommendations.

  • For customer support, fraud prevention, and legal compliance.

  • To send promotions (opt-out available) and improve user experience.

  • For analytics (e.g., Google Analytics) and tailored advertising.

  • To share with sellers/delivery partners for order fulfillment.


4. How We Share Information

  • Service Providers: Delivery partners, payment processors, and IT vendors.

  • Legal Compliance: If required by law or to protect rights/safety.

  • Business Transfers: In case of mergers, acquisitions, or asset sales.

  • With Consent: For promotions, collaborations, or third-party services.

Note: We do not sell your data but may share anonymized analytics.


5. Data Security

We implement industry-standard measures (encryption, secure servers) to protect your data. However, no method is 100% secure—you are responsible for safeguarding account credentials.


6. Your Rights

  • Access/Correction: Update account details via your profile.

  • Deletion: Request account deletion (residual data may remain for legal purposes).

  • Opt-Out: Unsubscribe from marketing emails or adjust cookie settings.

Contact [privacy@spotbuy.in] for requests.


7. Third-Party Links

Our Services may link to external sites. We are not responsible for their privacy practices.


8. Policy Updates

We may revise this policy periodically. Changes will be posted here, and your continued use constitutes acceptance.


9. Contact Us

For queries or grievances, email our Data Protection Officer at:
privacy@spotbuy.in


About SpotBuy.in
Your one-stop online marketplace for [brief description of products/services]. Currently serving [list cities if applicable]. Fast, reliable, and secure shopping!